Privacy Policy

Last updated: November 28, 2023

Takina Nuna SAS (“us”, “we”, or “our”) operates the Takina Nuna website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions page.

What personal data we collect and why we collect it

Bookings

While you visit our site, we’ll track:

Accommodations you’ve viewed: we’ll use this to, for example, show you Accommodations you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this during purchase

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details. We’ll use this information for purposes, such as, to:

Send you information about your order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 15 months for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We also retain pending orders for 7 days, retain failed orders for 28 days & retain cancelled orders for 28 days.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you through our payment processor.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Your contact information

Contact forms

We do not store contact form information on this site.

How we protect your data

Minimal Information is stored on this site.
Backups are done regularly & stored off site.
We do not store financial data on this site.
Security procedures are in place on the server & on the site.

Contact Us

If you have any questions about these Terms, please contact us.